Please confirm your booking in writing via email providing a note of your full address, telephone number and (where possible) mobile number.
Your email confirmation of the booking shall constitute an offer and a contract shall come into existence when the booking is accepted in writing (via letter or email).
When you make a booking, a 50% deposit which is part-payment towards the cost of your accommodation, should be sent to:
Margarete Paschke
Payments may also be made via PayPal and an electronic Invoice will be emailed to you if you prefer
We would much appreciate receiving this within 7 days of your booking otherwise we cannot guarantee to hold the property for your chosen rental period.
Final payment for the full cost of your accommodation rental is due 6 weeks before your arrival date. This should be in the form of a cheque sent to the same address as your booking deposit.
Final payment should also be accompanied with a separate cheque made out to Margarete Paschke. This cheque will NOT be cashed (at any time) unless there is significant loss or damage resulting from your occupancy of the property. On completion of an inspection, after you have vacated the property, this cheque will be destroyed and we will confirm this to you via email
Bookings from persons under 18 cannot be accepted.
If you are compelled to cancel your holiday, you must notify us immediately by e-mail or in writing by 1st. class mail. We will then endeavour to re-let the property on your behalf. If we are successful in re-letting we will refund your booking deposit less a fee to cover all reasonable administrative costs incurred by us as a direct result of the cancellation. If we don't re-let, then you will be held responsible for a prompt payment of the full balance of hire due on the accommodation you booked. Cancellation insurance may cover you for all or part of these liabilities. The owners of Heatherdene may cancel the booking at any time upon giving you 21 days notice in writing notifying you of the reasons for cancellation in that event all monies paid by you will be refunded in full
Linen Bedding and Towels
Bed linen and one towel per person are provided. Duvets and pillows are hypoallergenic.
We recommend that you bring your own towel for activities such as swimming water sports or any other activities outwith the house. Toiletries are not provided.
You are asked to notify any shortcomings in our
accommodation to the owners so that if at all possible it can be remedied for you.
The owners shall not be responsible for any shortcomings not so notified.
The owner or agent reserves the right to refuse to hand over the property to any person who, in their opinion, is unsuitable to take charge.
In such cases, all the hire charges paid will be refunded in full and the contract will be discharged.
The booking is made on the understanding that the accommodation will be placed at your disposal on the date stated. Should this not be possible through circumstances not under the control of the owners, i.e. fire, theft or damage, we cannot provide alternative accommodation, and on such an occasion all monies paid by you will be repaid in full. The owners reserve the right to alter or withdraw amenities or facilities either advertised or previously available but shall inform you of any withdrawal or alteration as soon as reasonably possible Your vehicles, their accessories and contents are left at your risk and the owners will have no responsibility for loss or damage.
Details for key collection will be sent once we've received your cheques for the final payment and the security deposit.
All terms are per week for the house as equipped and described.
All week long bookings are for Saturday to Saturday.
Short break holidays are for three nights starting Friday (weekend) or four nights starting Monday (midweek).
Occasionally other start days and durations are possible subject to availability and time of year at the discretion of the owners.
We will not use any of your personal data other than to update and maintain records. Your data will not be revealed to any third parties or companies. Your email address will be used for booking and enquiry correspondence only, we will not divulge it to anyone.
Email messages are not necessarily secure. We are not, therefore, liable for the misuse of your personal data by third parties if your details were revealed during transmission or as a result of illegal activities such as hacking
Stag & Hen Party bookings will not be accepted
Smoking is not permitted inside the house and your cooperation is appreciated.
Pets are welcome but only up to 2.
Owners are responsible for cleaning up after their pets both inside and out.
Owners will be held liable for any damage done to the house or garden.